Who we are

Our website address is: [www.ellagee.co.uk]

We are required under the Data Protection Legislation to notify you of the information contained in this policy notice.

Our Data Protection Officer is Ella Gee. She is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact the Data Protection Point of Contact, please contact [ellagee@gmail.com]

How we collect your personal data

We obtain personal data about you when you engage with us to inquire about our products and services or sign up to our newsletter. This might include through the website, email, telephone, post, or engaging with us at events.

We also obtain personal information about you at your appointment.

The type of information that we hold about you depends upon your engagement with us.

Information we may hold includes:

• Your name

• Contact details including your telephone number, your email address, your home address

• Your appointment history

• Information on your health history questionnaire

• Your consent form

How we will use your data

We will use your data for the purpose of offering coaching appropriate to you. We will strictly limit access to your personal data to those employees of Ella Gee/Reclaim Wellness, agents, contractors or third parties with a strict business need to know (for example, if you request that we arrange lab testing for you on your behalf). They shall process your data in line with our instructions and are subject to their own Privacy Policy under GDPR guidelines. We shall also use your information to contact you about products, services or events that might be of interest to you. You shall have the right to opt out of any marketing communications at any point. We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Retention of your personal information

We shall retain your personal data for a period of 7 years following the end of our relationship with you, unless you instruct us to remove such data from our records.

We will not retain your data any longer than necessary for the purposes laid out in this policy. When your data is no longer required we shall delete, anonymise or destroy your data.

Your Rights

Where processing of your personal data is based upon consent, you can withdraw that consent at any time. You have the following rights towards your personal data, which you can exercise at any point:

• The right to be provided with a copy of your personal data

• The right to request that we rectify or correct any mistakes in your personal data

• The right to require us to delete your personal data in certain situations

• The right to require us to restrict processing of your personal data – in certain circumstances e.g. if you contests the accuracy of the data.

• If you would like to exercise any of these rights then please email us at info@balancedwellness.co.uk giving us sufficient information to identify you.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-dataprotection-regulation-gdpr/individual-rights/.